EXPERIENCE

THE CHARTER DIFFERENCE

When it comes to receivables
management, Charter Mercantile Agency
is an outstanding performer.

EXPERIENCE

TECHNOLOGY

"Smart" purpose built
collection systems.

EXPERIENCE

RESULTS

Proven success in all
collection environments.

EXPERIENCE

OUR TEAM

Working towards one goal
- YOURS.

 

Charter Mercantile - Global Outsourcing and Debt Management

Call us now on

07 3620 7500

 

WELCOME TO CHARTER MERCANTILE

Charter Mercantile has over 27 years experience delivering leading debt collection strategies for small to medium enterprise, major corporates, government departments, utilities, and local councils. Our reputation for successful techniques and excellent customer service has driven the company’s significant international growth.

The company has offices located in Brisbane, India, Philippines and the UK, and continually looks for ways to ensure world’s best practice in line with global trends through - increased cost savings, outstanding service delivery, and greater security and quality.
 

INDUSTRIES
SERVICED

 

WHY CHOOSE
CHARTER MERCANTILE?

  • Consistently improved results
  • Quality
  • Compliance
  • Analytics
  • Reporting
  • Lower cost base
 
Quality Management Systems

CONTACT US TODAY...


ABOUT OUR INNOVATIVE CREDIT MANAGEMENT SOLUTIONS

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REASONS TO UTILISE

Payment Card Industry Data Security Standard Payment Card Industry Data Security Standard accreditated. We are externally audited every year to ensure the highest level of protection for our clients data.
Onshore/Offshore solutions An onshore/offshore solution, managed in Australia with lower offshore cost base
Proven IT infrastructure Proven IT infrastructure
Australian managed reporting and client relationships All reporting and client relationships managed in Australia
Six Sigma Quality Assurance Method Six Sigma Quality Assurance Methodology
Digital call monitoring Digital call monitoring and recording on a daily basis and downloadable from our website. Reports exported to Excel direct from your browser.
Australian PCI DSS compliant server storage All data remains in Australia on our PCI DSS compliant server
Full client access to review accounts and run reports Full client internet access to review accounts and run reports