Working with you

& your customers

to achieve high performance and quality
is what we do...

Charter Mercantile - Global Outsourcing and Debt Management

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07 3620 7500

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Head Office AUSTRALIA

Suite 8/77 Redcliffe Parade
Redcliffe
QLD – 4020
Tel 07 3620 7500
Fax 07 3284 6855
Email: please use contact form

 

Charter BPO Solutions Pvt Ltd INDIA

4th Floor, SDF IT Building, Info park
Kusumagiri P.O., Kakkanad
Kochi,Kerala s
Tel +91 484 3249372
Fax +91 484 2415237
Email: please use contact form

 

Charter Mercantile Pty Ltd Philippines

2/F eNGy Tech Bldg
Hernan Cortes St. 
Mandaue City,
Cebu Philippines - 6014

 

REASONS TO UTILISE

Payment Card Industry Data Security Standard Payment Card Industry Data Security Standard accreditated. We are externally audited every year to ensure the highest level of protection for our clients data.
Onshore/Offshore solutions An onshore/offshore solution, managed in Australia with lower offshore cost base
Proven IT infrastructure Proven IT infrastructure
Australian managed reporting and client relationships All reporting and client relationships managed in Australia
Six Sigma Quality Assurance Method Six Sigma Quality Assurance Methodology
Digital call monitoring Digital call monitoring and recording on a daily basis and downloadable from our website. Reports exported to Excel direct from your browser.
Australian PCI DSS compliant server storage All data remains in Australia on our PCI DSS compliant server
Full client access to review accounts and run reports Full client internet access to review accounts and run reports