+61 7 3620 7500

WORKING WITH YOU AND YOUR CUSTOMERS TO ACHIEVE HIGH PERFORMANCE AND QUALITY IS WHAT WE DO.

PAYMENTS

Payments can be made by dialing the telephone number below or posting your cheque or money order to the address below:

Payment Transactions

All transactions are processed in Australian Dollars (AUD)

Refund Policy

When do I request for a refund?

If the processed amount is greater than the promised payment or the balance owing

How do I request for a refund?

Please contact us at +61 7 3620 7500 Agent to provide the payment transaction details

AUSTRALIA
Call 1300 893 988
PO BOX 559, REDCLIFFE QLD – 4020
Mon R#8211; Thurs 7.30am – 8.00pm
Fri 7.30am – 5pm

REASONS TO UTILISE

Payment Card Industry Data Security Standard accreditated. We are externally audited every year to ensure the highest level of protection for our clients data.

An onshore/offshore solution, managed in Australia with lower offshore cost base

Proven IT infrastructure

All reporting and client relationships managed in Australia

Six Sigma Quality Assurance Methodology

Digital call monitoring and recording on a daily basis and downloadable from our website. Reports exported to Excel direct from your browser.

All data remains in Australia on our PCI DSS compliant server

Full client internet access to review accounts and run reports

Charter Mercantile Pty Ltd

When it comes to receivables management, Charter Mercantile Pty Ltd is an outstanding performer.

OFFICES

Australia
+61 7 3620 7500