COSMOS- Charter's Collection Software


Debt Recovery Software
COSMOS is a sophisticated collection system that integrates debt recovery, word processing, legal formatting and accounting, all merging seamlessly with Microsoft applications such as Word and Excel. Cosmos features an intelligent design incorporating many cost saving features.

The Cosmos system has been designed by the innovative team at Real Business Software (RBS) - COSMOS is flexible, user friendly, secure & reliable, scalable, and provides relevant reporting

Flexible - to support your specific business strategies and practices
User friendly - allowing your enterprise to operate seamlessly as well as dramatically reducing employee training time
Secure & reliable - capable of shielding your mission-critical data and minimizing down time
Scalable - able to support your enterprise, now and in the future
Provides relevant reporting - arming you with accurate information that allows you to make effective fact based business decisions.

Who should use the RBS COSMOS system?

Debt recovery or factoring agencies
Banks, Credit Unions and other specialist credit providers
Government agencies
Legal Practitioners
Credit Managers

How can the RBS COSMOS system make money for your business?

Simple - by giving you full control! You are the expert when it comes to running your business. Your competitive advantage is in how you run daily operations, account strategies, client relationships, workflow and your team members - the collections system you use must be able to help you harness your strengths and amplify them - that system is COSMOS.

5 Simple Steps to increasing your margins


Latest Technology
Cosmos has been designed with the latest technology, specifically for the Windows environment
Scaleable to hundreds of users.
Intuitive point & click intelligent design
Cost saving and QA features

Activity Based Costing
Activity based Costing (ABC) on all ledger card activity. ABC enables accurate profit/loss statistics down to individual level

Limits and Controls
Action limits definable per client/debt range
Control the number of phone calls made and number of letters sent on any file..
All Limit and control features prevent cost overrun on your files or on inappropriate debts.

Superior technological integration
Sophisticated legal process "wizard
Cosmos contains a document scanning/imaging system along with built in fax and email
Optional digital predictive dialer fully integrated in the same database with ability to be used by single operator for small range accounts.
Mail outsourcing.
simple importing and exporting of data and on line web access

Communication and Reporting
Cosmos has been designed with comprehensive reporting ability, with single click 'export to excel option
Operator performance statistics are recorded in the background by the system, with audit trail.
Cosmos provides automatic and hassle free end of day and end of month reporting.
Reporting is flexible and can be designed to suit most client requirements.

COSMOS gives you full control of your business
.and increases company profitability