COSMOS has been designed with the latest technology, specifically for the windows environment. Scalable to hundreds of users, with intuitive ‘point and click’ intelligent design, incorporating many cost saving and QA features.

ABC (activity based costing) on all ledger card activity, enabling accurate profit/loss stats down to individual account level.

Action limits definable per client/debt range. This can prevent cost overrun by excessive use of letters and phone calls on small or inappropriate debts.

Sophisticated legal process ‘wizard’.

Contains document scanning/imaging system, fax and email inbuilt. Collection letters are definable per client, ensuring incorrect letters are not sent.

Optional digital predictive dialer fully integrated in same database, with ability to be used by single operator for small range of accounts in ‘powerdial’ mode. Digital recording of calls available.

Optional electronic debt import wizard with address validation. Export wizard for data in many formats.

Comprehensive reporting ability, with single click ‘export to excel’ option. Scheduler for regular reports which can be delivered automatically by email with excel attachment.

Operator performance stats recorded in background by system, with audit trail. Right party/3rd party contact stats automatically recorded.

Provide automatic and hassle free end of day/month processes so that your end of month is timely and efficient.

Superior technological integration with option for mail outsourcing, simple importing and exporting of data and on-line web access. Interface with online and other internet search data bases.