Charter Mercantile provides collection services both nationally and internationally.
In addition to providing traditional debt recovery services in commercial and consumer environments, we offer a variety of other valuable services:
Charter has traditionally had a large consumer finance and telecommunications client base due to an ability to achieve outstanding collection results. Historically we have also assisted our clients in reducing the advent of ‘creaming’ accounts at the agency collection level.
REASONS TO UTILISE
Payment Card Industry Data Security Standard accreditated. We are externally audited every year to ensure the highest level of protection for our clients data.
An onshore/offshore solution, managed in Australia with lower offshore cost base
Proven IT infrastructure
All reporting and client relationships managed in Australia
Six Sigma Quality Assurance Methodology
All data remains in Australia on our PCI DSS compliant server
Full client internet access to review accounts and run reports