MANAGEMENT


Steve Kiely
Director

Steve Kiely Co-Founded Charter Mercantile in the year 1986 along with Simon Hunnisett. Steve is based in Sydney and oversees the business Development, Marketing, Client Relations and Operations for Charter Mercantile Group. Steve Kiely is a Member of the Institute of Credit Management and a Justice of the Peace.
Simon Hunnisett
Director

Mr.Simon Hunnisett Co-Founded Charter Mercantile in the year 1986 along with Steve Kiely. Simon looks after the Business Operations and lends his expertise in the IT field . His contributions has been very crucial in developing COSMOS (Collection Software System). Simon is Based in Brisbane, Queensland and is a Member of the Institute of Credit Management and a Justice of the Peace
Gary Thorley
Collections Manager

Gary has been with Charter Mercantile for the past 10 years and has over 2 decades of experience in the Collections Industry. Gary was part of the core team that was responsible for setting up Charter BPO India Operations. He is responsible for the day to day operations of Charter's Offices across Australia
Sachit Rajan
Business Head

Sachit looks after Charter's offshore operations and has played a crucial role in the start up and development of the onshore / offshore delivery capability for the company. In his current capacity as Business Head, Sachit looks after the complete offshore operations for Charter.
Ken Lawless MICM CCE J.P
Business Development Manager

Ken have been with Charter Mercantile for over 11 years and have held the titles of Business Development Manager, State Manager & Collections Manager NSW.Prior to joining Charter Ken held positions in Credit Management with manufacturing & retail organizations as well as 20 years in various managerial positions within the banking & finance sector.With Charter he has been involved in the creation of portfolio services including solutions such as debt collections, portfolio management and other credit related functions.
Christine Wilson
State Manager

Commenced with Charter in December 1989.Appointed as State Manager in Dec 2000 Licence Commercial Agent Member of the Australian Institute of Credit Management .Current role involves developing strategies to promote the company's services throughout Victoria, growing and maintaining key client relationships, understanding client requirements, customizing collection strategies and managing the collection performance of the Victorian office.