INDUSTRIES

Banking & Finance

Credit management is at the core of what we do at CHARTER; backed by an experienced team with proven success, advanced technology and data intelligence, we are in a strong position to look after the Roll rate management and Hardship portfolios of banking and financial institutions from origination to full recovery.

Telecommunications

Charter is well experienced in servicing Telecommunications portfolios as we have serviced the industry since 1991. We currently service Australia’s largest telecommunication provider and have the systems, technology and strategy to ensure successful returns with an emphasis on enhancing the customer experience.

Commercial

For over 35 years, our proven collection techniques have helped small to large businesses from retail, medical, professional to trade services and commercial clients.

Government

Since 1986, CHARTER has been providing collection and litigation services to Government Departments and Councils. Our operational model is built around our sophisticated technology platform and data intelligence, which is attuned to the needs, requirements and collection styles appropriate to our public sector customers, Government agencies and Local Government.

Utilities

Our competitive edge is based on providing fast, fact-based decisions on customer risk, especially when it involves large volume customer contact within the Electricity, Gas and Water industry.