LEGISLATION
CHARTER is fully compliant with all applicable State and Federal legislation, Industry Codes of Conduct and Industry Best Practices.
This includes the following:
- Charter Mercantile is certified as PCI-DSS v2.0 Compliant – View Certificate View Certificate
- The ACCC / ASIC Debt Collection Guidelines – Learn More about ACCC / ASIC Debt Collection Guidelines
- The Privacy Act 1988 – Australian Privacy Principles – Learn More about Australian Privacy Principles
- National Consumer Credit Protection Act – Learn More about National Consumer Credit Protection Act
- Australian Financial Complaints Authority (AFCA) – Learn More about Australian Financial Complaints Authority
- Australian Debt Buyers & Collectors Association (ACDBA) – Learn More about Australian Debt Buyers & Collectors Association
CHARTER is a member of industry bodies and professional associations to ensure we are up to date with and involved with the development of professionalism and integrity within the debt recovery industry.
Memberships include:
- Institute of Mercantile Agents Limited (IMA)
- Australian Collectors and Debt Buyers Association (ACDBA)
- Australian Institute of Credit Management (AICM)
Licenses:
- Issued by ASIC
- License Number: 507165
QLD Commercial Agent License
- Issued under the Property Agents and Motor Dealers Act 2000
- License number: 1403448
NSW Master License
- Issued under the Commercial Agents and Private Inquiry Act 2004
- License number: 409359326