+61 7 3620 7500

WORKING WITH YOU & YOUR CUSTOMERS

to achieve high performance and quality is what we do...

LEGISLATION & BEST PRACTICE

Charter Mercantile is fully compliant with all applicable State and Federal legislation, Industry Codes of Conduct and Industry Best Practices of respective countries that we operate. This includes the following:- Charter Mercantile is certified as PCI-DSS v2.0 Compliant – View Certificate

The ACCC / ASIC Debt Collection Guidelines – Learn More

The Privacy Act 1988 – Australian Privacy Principles – Learn More

Australian Consumer LawLearn More

The Code of Banking Practice – Learn More

National Consumer Credit Protection Act – Learn More

Australian Financial Complaints Authority (AFCA) – Learn More

Australian Debt Buyers & Collectors Association (ACDBA) – Learn More

REASONS TO UTILISE

Payment Card Industry Data Security Standard accreditated. We are externally audited every year to ensure the highest level of protection for our clients data.

An onshore/offshore solution, managed in Australia with lower offshore cost base

Proven IT infrastructure

All reporting and client relationships managed in Australia

Six Sigma Quality Assurance Methodology

All data remains in Australia on our PCI DSS compliant server

Full client internet access to review accounts and run reports

Charter Mercantile Pty Ltd

When it comes to receivables management, Charter Mercantile Pty Ltd is an outstanding performer.

OFFICES

Australia
+61 7 3620 7500